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Monthly Archives: May 2009

SaaS Survives

Posted on 2009/05/26 by admin2009/05/25

We may be in a recession, but SalesForce.com has decided not to participate. Last week SalesForce submitted financial reports covering the three deepest months of the current downturn. From February through April, SalesForce saw their revenues rise 23% and their net income nearly double, climbing 92%. They also announced that SalesForce is the U.S. economy and that Marc Benioff would ascend to the papal throne. Defying economic gravity is considered a miracle on Sandhill Road. We should not be surprised by this quarter’s occurrence. When in recession, companies and consumers alike reduce risk while attempting to expand opportunity. SaaS offers a reduction in risk for implementing a CRM system. Since SalesForce is currently absconding with nearly 10% of all CRM revenues and is thus the undisputed heavyweight of the SaaS CRM industry, 3,900 new customers instinctively turned to them in early 2009. Another angle is that in tough economic eras … Continue reading →

Posted in Market Trends, Markets, SaaS

Segmenting Inside

Posted on 2009/05/19 by admin2009/05/19

Once in a great while you see a company doing what would be sane in other markets, but might be a Herculean improbability in their own. Yes, this has to do with the Linux market. Specifically this has to do with the embedded Linux market, a realm so fragmented that ‘chaos’ is too polite a description. It is also one of Linux’s silent success stories. Odds are that you are within five feet of one or more devices that have embedded Linux inside. Glancing about my office I count three (a printer, a router, and a cell phone, though I suspect the hub and print server at Linux-based as well). The embedded Linux market is fragmented along several vectors. The primary vector of discord is the application. Router makers and printer makers and cell phone makers have different interest and needs with embedded Linux. A while back my neighbors at … Continue reading →

Posted in Linux, Marketing, Markets

Open Assaults

Posted on 2009/05/05 by admin2014/12/12

IBM knows how to club competitors. Using Open Source for the betterment of your products is well understood. Using Open Source to grind your competitors face into the dirt is more of an art. Yet when done well it accomplishes the primary objective of competitive marketing – attacking your opponent’s strengths. For technology marketing tyros reading this, understand that attacking your competitors weaknesses is a losing game. Weaknesses are typically marginal worries to consumers. If your competitor’s weakness were serious then they would have never become a competitor. Even if the weaknesses were important, they can be corrected and thus your assaults will be short lived. Attacking their strengths however is to eat their souls. Your competitor’s strengths are what made them successful. Any time you can assault their strengths you attack the very foundation of their prosperity. Successfully making their strength into a weakness will do more harm than … Continue reading →

Posted in Marketing, Markets, Open Source
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